Grievances & content policy

Last updated: 21 June 2026

Grievance Officer

In accordance with the Information Technology Act, 2000 and the rules made thereunder (including the IT (Intermediary Guidelines) Rules, 2021) and the Digital Personal Data Protection Act, 2023, the contact details of our Grievance Officer are below. The Grievance Officer addresses complaints about content, listings, privacy and misuse of the platform.

Name: [GRIEVANCE OFFICER NAME]  ·  Designation: Grievance Officer
Email: support@nestmap.in
Address: [BUSINESS ADDRESS], India

We acknowledge every complaint within 24 hours and aim to resolve it within 15 days of receipt, as required by law.

Community & listing guidelines

NestMap is a trust-first marketplace. When you list or message, you agree NOT to:

• Post fake, duplicate, or misleading listings, or prices you don't intend to honour.
• Pose as the owner when you are a broker, or hide that a listing is already sold.
• Commit fraud, ask for advance payments off-platform, or harass other users.
• Post offensive, illegal, or infringing content.

Listings reported by multiple users are automatically hidden pending review. We may remove content or suspend accounts that break these rules.

How to report

In the app, open any listing and tap Report, or message us on WhatsApp via Profile → Help & support. You can also email the Grievance Officer above. Please include the listing link or a screenshot and a short description.

Real-estate disclaimer

NestMap is an online platform that lets users list and discover properties. We are nota party to any transaction, not the seller or broker, and do not own, verify the title of, or guarantee any property. Property details, prices and availability are provided by users and may be inaccurate or out of date. Where applicable, buyers should independently verify the project/agent's RERA registration, title documents and approvals, and view the property in person before making any payment.

This document is a template for convenience and should be reviewed by a qualified legal professional. Replace the bracketed placeholders with your registered details before launch.